Appointment notifications go out automatically to the email addresses tied to specific fields across the platform. Here's who receives them, and how each is configured.

Who Receives Appointment Notifications

Email Subscribers (Per Appointment): Manually added when creating or editing an appointment; they get updates about that one appointment. See Opendock Adding Email Subscribers to Appointments

Carrier Contacts: The carrier contact's email address receives notifications, and so does every subscriber linked to that contact, for any appointment associated with them. See Opendock What is a Carrier Contact.

Dock Email Subscribers: An email assigned to a specific dock gets notified for every appointment scheduled there, useful for teams managing individual dock calendars. See Opendock Dock Email Subscribers.

Warehouse Email Subscribers: Default email addresses set at the warehouse level also receive notifications. See Opendock Adding Warehouse Email Subscribers for Appointments.

Appointment Creator — Whoever creates the appointment receives every notification related to it.

Related Articles

• Opendock Enabling or Disabling Appointment Notifications — see how these recipients map onto the To, Reply-to, and BCC headers

• Opendock Custom Notifications — customize what these emails actually say