Amanda

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• [ShipperGuide] Managing Shipment Statuses

  Shippers are now able to fully manage the status of their shipments from “Booked” to “Delivered" with the new Shipment Status Management update found on the Shipment List or within the Shipment Det...

  • Updated March 13, 2025 15:04
  • 1 follower
  • 0 comments
  • 0 votes

• [ShipperGuide] Carrier Rate Filter in Quoting

  ShipperGuide is simplifying how to view your carrier rates! The Carrier Rate Filter allows you to better organize the rates you receive on your quotes. This update simplifies rate management by int...

  • Updated March 13, 2025 15:17
  • 1 follower
  • 0 comments
  • 0 votes

• [ShipperGuide] Carrier Initiated Chat to Shipper

  Connecting with your shipper has gotten easier now with the Carrier Initiated Chat function. This chat allows carrier users to reach out directly to contact the shipper with any questions you may h...

  • Updated August 27, 2025 20:08
  • 1 follower
  • 0 comments
  • 0 votes

• [ShipperGuide] FreightWaves App on ShipperGuide

  We are excited to announce ShipperGuide is now offering within the platform a 60 day free trial of FreightWaves SONAR market-level Outbound Tender Rejection Index (OTRI) data, along with Contract R...

  • Updated March 13, 2025 14:40
  • 1 follower
  • 0 comments
  • 0 votes

• [ShipperGuide] Tender Rejection Prediction

  The Tender Rejection Prediction is a new feature in ShipperGuide which will give you more insight into the likelihood that an FTL spot bid will be accepted or rejected by a carrier from your carrie...

  • Updated March 13, 2025 15:18
  • 1 follower
  • 0 comments
  • 0 votes

• [ShipperGuide] How do I manage RFP Carrier Feedback Emails?

  After an RFP has been finalized, non-awarded carriers an email to view their bid feedback with a percentage range for each lane of how far their proposals were from the awarded rate. This feedba...

  • Updated March 13, 2025 15:43
  • 1 follower
  • 0 comments
  • 0 votes

• [ShipperGuide] Appointments Feature

  This article will be covering how to navigate through the appointment setting process and effectively manage your shipments. Depending on the way you schedule your appointments ShipperGuide has the...

  • Updated March 13, 2025 14:47
  • 3 followers
  • 0 comments
  • 0 votes

• [ShipperGuide] How do I book a quote with Loadsmart?

  After creating a quote, you can instantly book and track a shipment with Loadsmart directly in ShipperGuide. This article will cover how to book an FTL quote with Loadsmart’s brokerage. Important:...

  • Updated May 22, 2026 17:34
  • 1 follower
  • 0 comments
  • 1 vote

• [ShipperGuide] How do I add my Billing Information?

  This article will cover the Billing Information section under Settings. Shippers who are using Loadsmart Brokerage services booking full-truckload (FTL) or less-than-truckload (LTL) are required...

  • Updated March 13, 2025 14:44
  • 1 follower
  • 0 comments
  • 0 votes

• [ShipperGuide] How do I change the Currency type on my RFP?

  This article will cover the Multi-Currency feature when creating RFPs. Shippers can send RFPs in currencies other than the US dollar. This feature will enable shippers who operate in Canada or Mexi...

  • Updated March 13, 2025 15:24
  • 1 follower
  • 0 comments
  • 0 votes