User

Camilla

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Articles

Recent activity by Camilla

  • [Opendock] New to Gate Management? Here's a few tips!

    Gate Management: Customer Onboarding GuideWelcome to Gate Management by Opendock! This guide is designed to help your team roll out the solution successfully and ensure drivers consistently check i...

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  • [Opendock] Adding Carrier Instructions

    Carrier instructions can be added directly within each warehouse’s settings. These instructions will appear on the homepage of your warehouse in the scheduling portal and will be included in email ...

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  • [Opendock] Can I Be Both a Carrier and a User With the Same Email?

    This is not currently possible. Each email address must be unique within the system and can only be associated with one account type at a time. To access both roles, you'll need to register with se...

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  • [Opendock] Whitelisting

    In order to prevent impacts and receiving all Opendock notifications, please have your IT team whitelist us accordingly.  We recommend whitelisting all opendock related domains:      *.opendock.com...

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  • [Opendock] Claims Support

    Why claims in Opendock? Warehouses ship and receive goods Product can be damaged during the shipment (loading, transit, or unloading) Warehouses are responsible for the full cost of product, even ...

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  • [Opendock] Registering and Login

    To register to the Scheduling Portal all you need to input is your Name and email as well as setup a safe password.You can register to Opendock Scheduling Portal on this URL: http://schedule.open...

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  • Opendock Nova - Release Notes

    All the Release Notes can be accessed here!

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  • [Opendock] Mobile Responsiveness

    Does Opendock now have an APP? No! It’s better than that! You can access Opendock: search, view and manage appointments, on your phone, tablet, or any mobile device without ever needing to download...

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  • Opendock Nova Release | Version 4.23.0

    Release Alert Squad: #opendockVersion: NOVA V4.23.0 - 65304AC   Carrier Scheduling - Users are now able to choose a dock when rescheduling an appointment.Problem: Warehouses can opt to allow (carri...

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  • [CarrierGuide] MasterELD Integration

    CarrierGuide integrates with MasterELD to help users track loads. This article will cover: Generate API token Connect MasterELD integration on CarrierGuide To generate the API token: 1. Login to ...

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