User

Camilla

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Articles

Recent activity by Camilla

  • [CarrierGuide] Editing Segments on the Statement

    In CarrierGuide, you can transfer loads or segments between statements by either adding or removing them as needed. Remember that you can add or remove loads or segments when the statement i...

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  • [CarrierGuide] Empty Mileage Calculation

    How is the Empty Mileage calculated?  Empty miles are calculated automatically when a new load is created. After a user assigns a driver and truck for the load, Carrier Guide calculates the distanc...

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  • [CarrierGuide] Downloading Load Documents: Rate Confirmation/POD and others

    How can I extract the documents uploaded to the driver, such as the Ratecon sheet and POD? The documents the driver adds through the app are immediately viewable on a load on CarrierGuide. To downl...

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  • [CarrierGuide] Uploading the POD

    Users have two options to upload a POD document to a load. Loads Page: Go to Operations > Loads Select the Load On the load's page, scroll down to the Uploaded documents section. Click + Add addi...

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  • [CarrierGuide] Sorting Loads

    How to Sort Loads on CarrierGuide: Go to Operations > Loads On the column headers > choose a title to arrange the loads in ascending or descending order. You can select one tile at a time. You ca...

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  • [CarrierGuide] Editing a Load

    This article explains how to edit an existing load in CarrierGuide.  Go to Operations > Loads Click on a load On the top right corner, click Edit After editing the load, click Save Load

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  • [Opendock] Enabling Tag Notifications for Appointments

    Opendock allows you to trigger notifications when specific tags are added to an appointment. These tag-based notifications can be enabled through either My Organization Settings or Warehouse Settin...

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  • [Opendock] Warehouse Insights

    Located on the “Warehouse Insights”tab on the “Insights Page” - The tab contains 3 reports which can be seen as tabs on the bottom of the report.Note: If you encounter an error or have trouble expo...

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  • [Opendock] Resetting the Password

    The scheduling portal now requires a strong password for login, and carriers may be required to reset their passwords.  Here are the instructions to reset your password:  Access our login page Cl...

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  • Opendock Nova Release | Version 4.15.0

    More Warehouse Level Settings We heard you! We know how important it is for warehouses (even in the same company) to be able to customize their settings.  Each operation has its own process and nee...

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