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Camilla

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Articles

Recent activity by Camilla

  • [BETA Phase] Expense Tracking with CarrierGuide

    The Expense report is a feature that will streamline expense tracking, giving you greater control over your company’s financial health. Accurate profit and Loss (P&L) reporting is crucial. It helps...

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  • [Opendock] Rescheduling an Appointment

      If you need to change the date or time of an appointment, follow these steps to reschedule: Steps to Reschedule an Appointment Go to My Appointments and select the appointment you want to edit ...

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  • [Opendock] Uploading a Logo

    How to Upload a Logo There are two options for logo upload. If uploaded, the logo will display on the Carrier Scheduling View and the email notifications. Org level Go to My Organization Select t...

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  • [Opendock] Cancelling an Appointment

      Steps to Cancel an Appointment Navigate to My Appointments and select the appointment you want to cancel. Click on the Cancel option in the top bar. Enter the reason for cancellation when promp...

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  • [Opendock] Editing Docks

    How to Edit a Dock Go to the Warehouse tab  Select the Warehouse by clicking the edit icon on the right   On the top, select 'Docks'  Select the dock by clicking the edit icon on the right  You ma...

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  • [Opendock] Single Sign On (SSO) Warehouse Groups

    Introducing "Warehouse Groups" Feature for Enhanced SSO Provisioning We are excited to introduce a new feature called "Warehouse Groups" designed to streamline the management of warehouse access wi...

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  • Opendock Nova Release | Version 3.16.1

    1. Appointment Grid Improvement Users are now able to hide weekend days (Sat & Sun) on the Grid's week and month views, maximizing the space available for appointments to display. This enhancement ...

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  • [Opendock] Adding ETA to Appointments

      Carriers can update the ETA with at least 24 hours notice prior to the appointment. Follow the steps below:   Go to My Appointments Find the appointment by filtering the date accordingly or sear...

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  • [Opendock] Deleting your Carrier Account

    Due to security reasons, the carrier account can't be deleted via the scheduling portal. The Support team will be able to assist you! Please send your deletion request to support@opendock.com. 

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  • Opendock Nova Release | Version 3.8.24

    1. Expand Your Workspace with a Collapsible Left Menu Do you ever find yourself needing a bit more room on your screen? We've heard you loud and clear. With the newly introduced collapsible left me...

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