Caio
Community team
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Recent activity by Caio
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Hey Jon Tyndall! Thank you for your feature suggestion for Opendock. You can submit your ideas for that solution using our Opendock ProductBoard, so they go directly to our product team to review. ...
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Hello Gail, Thanks for your feedback! New features are being added from time to time when there is a new release (you should be receiving the emails for these). In case a feature you desire is not...
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How's it going, Lem? You're able to set how far in advance carriers can schedule using Schedule Restrictions. Have a look at this article here that explains it step by step. I see you've talked to ...
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Hi there, Steven!All of our contact channels are listed just above on this very page you posted!I'm sharing them below as well: Email: support@opendock.com Ticket Form: Submit a new request See Kno...
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Hello there, Elbridge! So, in order to show on the Invoices page, the load status must be either: Approved; or Complete (all the segments); or TONU canceled. The load must also be assigned to a C...
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Hello Julie, Maybe you're trying to add more lanes than allowed. The product has some rules that need to be taken into account when you are listing lanes to be imported to your contra...
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Hello Dom, You should choose the last day of your drivers' working week, and the next day will be the first. Any further questions we can help you with?
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Hello Jack! The "delivered" status means that the load has left the final destination facility, and the "approved" one means that the load was approved by the dispatcher. You can learn more about y...
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Hi Matthew!That should be easy to do!Click the Warehouses menu on the left > click the name of the warehouse you want to edit > you'll see the Operating Hours tab at the top. Use it to set your hou...
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Hi Stephanie!There are restrictions you can set for each individual dock to prevent carriers from scheduling, editing and/or cancelling appointments within a specific time frame (say, within 24 hou...
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