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Fábio Gomes The helpers that keep the community running smoothly. Community team

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Articles

Recent activity by Fábio Gomes

  • [Opendock] Assigning Load Types to the Dock

    How to Assign Load Types to Your Dock Every Dock must be assigned one or more Load Types that it services.  Note: the Load Type needs to be created first and then assigned to the specific dock. Ple...

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  • [Opendock] Resetting Your Nova Password

    How to Reset Your Password Go to https://nova.opendock.com/login  Click on “Forgot Your Password" Enter your login email Click on “Send Reset” Check your inbox for a password reset email from n...

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  • [Opendock] Cloning Appointment Fields

    How to Clone A Field You may clone the custom fields from one dock to another, by selecting where these fields will come from (which dock) and what fields you need to clone. Open the warehouse ...

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  • [Opendock] Creating/Deleting Recurring Appointments

    Schedule a Recurring Appointment First, create an appointment. Once the appointment has been created: Open the appointment window, click the icon on the top right Choose the respective days t...

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  • [Opendock] Scheduling Restrictions

    Use Scheduling Restrictions to control when carriers can book, edit, or cancel appointments—ensuring operations run smoothly and avoid last-minute changes. How to Set Scheduling Restrictions Navig...

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  • [Opendock] Deleting Warehouses

    How to Delete a Warehouse Go to the Warehouse page on the left menu Click the trash icon to delete a specific warehouse  A warning message will appear  Click 'yes, delete' if you're sure  Note: a...

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  • [Opendock] Creating your Organization

    What is an Organization  Within the Opendock application, an Organization is your overarching company name. You will be able to create individual warehouse locations under your Org. Warehouses w...

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  • [ShipperGuide] How do I bulk invite carriers to bid on shipments?

    In ShipperGuide, you can invite carriers to bid on quotes in bulk from existing shipments with a few clicks of a button! This article will cover selecting multiple shipments to invite carriers t...

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  • [Opendock] Adding Tags to Appointments

    Tags allow you to easily categorize and identify important details about an appointment. In Opendock, you can add tags to appointments for better organization and reporting. Step 1: Create Tags ...

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  • [Opendock] Editing Your Organization

    How to Edit Your Organization Click "My Organization" on the left-hand side menu You can edit your Org's name by clicking the pencil icon next to it on the right Update as needed and click “Upd...

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