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Fábio Gomes The helpers that keep the community running smoothly. Community team

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Recent activity by Fábio Gomes

  • [Opendock] What is Opendock Nova?

    Opendock is an online dock appointment scheduling tool. Facilities such as warehouses, distribution centers, and manufacturing plants use it to organize their docks and schedule appointments for...

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  • [Opendock] Creating the Postman Environment

    After importing the Postman collection, we'll now need to setup an environment with your credentials for authorization purposes.    Pre-requisite: You'll need to be invited to your company's Ope...

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  • [Opendock] Adding Carrier Contacts

    How to Create Carrier Contacts Tip: Before creating a new contact, we highly recommend searching for them using their email address. The contact may already exist in the system, and searching by...

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  • [Opendock] Add Users to your Org

    What Is a User? A User in Opendock is anyone with an account profile. This can include: Warehouse Administrators who manage scheduling and operations. Carrier Contacts who coordinate shipments ...

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  • [Opendock] Default Appointment Level Fields

    What are the Default Appointment Fields There are default appointment fields when scheduling through the warehouse admin site. By default, none of these fields are required to create or edit an ...

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  • [Opendock] Rescheduling Appointments as a Warehouse User

    How to Reschedule an Appointment Click the Appointments Page on the left menu Find and click the appointment to open Click on the Reschedule button (calendar icon) Select a new date and/or time...

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  • [Opendock] Modeling your Dock Calendars

    Recommendations on Modeling your Dock Calendars  Similar to real life, Docks in Opendock can only service one appointment at a time. If your facility has multiple doors, you will have to determine:...

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  • [Opendock] Enabling/Disabling Carrier Scheduling

    Enabling/Disabling Carrier Scheduling To enable or disable your warehouse on the Scheduling System, please follow the instructions below:  Go to the Warehouses tab Select a Warehouse by clicking t...

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  • [Opendock] Adding Load Types

    How to Add a Load Type Users have 2 options: creating the load type within the Org level OR Location level.  Load type at the Org level These Load Types are shared across all warehouses.  Click “M...

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  • [Opendock] Registering on Nova

    Thank you for your interest in Opendock! We are very excited to release this new product and look forward to working closely with our warehouse clients to help flesh out the newest feature ideas an...

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