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Fábio Gomes The helpers that keep the community running smoothly. Community team

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Articles

Recent activity by Fábio Gomes

  • [Opendock] Accessing the Knowledge Base

    To access the Knowledge Base, click on the Help button located in the bottom left corner of your Opendock Nova account.  Browse through our comprehensive Knowledge Base articles for helpful informa...

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  • [Opendock] Does Opendock Support Other Languages?

    Opendock Now Speaks Spanish, Portuguese, and French Canadian As Opendock continues to grow internationally, we’re committed to making the platform more accessible to users around the world. One ...

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  • [Opendock] Reporting

    Opendock Reporting lets you build and save custom reports based on appointment data across your warehouses. You can filter by multiple criteria and export results for offline analysis.How to Run an...

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  • [Opendock] All Insights

    The Insights page is a quick dashboard where you can look at your overall data for your organization. Warehouse users are able to:  Adjust the date range Drill into one facility at a time Adjus...

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  • [Opendock] Importing the Postman Collection

    API Documentation: https://developer.loadsmart.com/docs/opendock/overview/getting-started Postman Collection: https://www.postman.com/opendock/workspace/public-nova-workspace/request/25187178-40...

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  • [Opendock] Carrier Contacts / Legal Name display

    [Opendock] What is a Carrier Contact Opendock generically uses the term "carrier" to represent any external scheduler (e.g. vendor, supplier, broker, truck driver, etc.). A carrier contact is the ...

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  • [Opendock] User Roles

    What Are The Different Users Roles  When adding a new user, you need to select which level of user role permissions to grant. 1. Owner: (All Permissions) There must be a minimum of one Owner in...

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  • [Opendock] Adding Warehouse Email Subscribers for Appointments

    Warehouse email subscribers allow you to designate an email address to receive notifications for all appointments scheduled under a specific warehouse. This ensures that warehouse users or other...

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  • [Opendock] Dock Email Subscribers

    How to Set Appointment Notifications for a Specific Dock You can configure appointment notifications to be sent to a specific email address at the dock level. This is especially useful if different...

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  • [Opendock] Enable or Disable Notifications for a Specific Appointment

    Warehouse users now have the ability to mute email notifications for individual appointments. When muted, no emails will be sent to the warehouse or the carrier associated with that appointment....

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