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Fábio Gomes The helpers that keep the community running smoothly. Community team

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Articles

Recent activity by Fábio Gomes

  • [ShipperGuide] How do I accept or reject a tender?

    After a shipper has tendered a shipment, a carrier will be notified via email. The email will contain a link to the tender confirmation page to either accept or reject the tender. Carriers can also...

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  • [Opendock] Contact Us!

    Connect with our customer support team Ticket Form: Submit a new request See Knowledge Base Articles Here: https://community.loadsmart.com/hc/en-us Chat: Available during our business hours (Mon-Fr...

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    • 4 followers
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    • 1 vote

  • [Opendock] Accessing the Knowledge Base

    To access the Knowledge Base, click on the Help button located in the bottom left corner of your Opendock Nova account.  Browse through our comprehensive Knowledge Base articles for helpful informa...

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  • [Opendock] Does Opendock Support Other Languages?

    Opendock Now Speaks Spanish, Portuguese, and French Canadian As Opendock continues to grow internationally, we’re committed to making the platform more accessible to users around the world. One ...

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  • [Opendock] Reporting

    This allows users to save and export basic reports.  The filtering options are:  Creation or Appointment Date Warehouse(s) Tags(s) Dock(s) Load Type(s) Carrier Contact(s) Created by (Warehouse ...

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  • [Opendock] All Insights

    The Insights page is a quick dashboard where you can look at your overall data for your organization. Warehouse users are able to:  Adjust the date range Drill into one facility at a time Adjus...

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  • [Opendock] Importing the Postman Collection

    API Documentation: https://developer.loadsmart.com/docs/opendock/overview/getting-started Postman Collection: https://www.postman.com/opendock/workspace/public-nova-workspace/request/25187178-40...

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  • [Opendock] What is a Carrier Contact

    What is a Carrier Contact  Opendock generically uses the term "carrier" to represent any external scheduler (e.g. vendor, supplier, broker, truck driver, etc.). A carrier contact is the user pro...

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  • [Opendock] User Roles

    What Are The Different Users Roles  When adding a new user, you need to select which level of user role permissions to grant. 1. Owner: (All Permissions) There must be a minimum of one Owner in...

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  • [Opendock] Adding Warehouse Email Subscribers for Appointments

    Warehouse email subscribers allow you to designate an email address to receive notifications for all appointments scheduled under a specific warehouse. This ensures that warehouse users or other...

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