Overview
Driver ID Validation adds a verified identity check to your facility's gate check-in process. When a driver arrives, they scan a government-issued ID or driver's license using a smartphone or on-site tablet. The verification is timestamped and stored on the appointment record — giving your facility a complete, auditable log of every gate event.
No new hardware is required. The feature works with devices your facility already has on-site.
How It Works
ID Validation is built directly into the Gate Management check-in flow. Here's what the process looks like from arrival through departure:
- Driver arrives — The appointment is triggered and arrival status updates automatically.
- ID is scanned — The driver scans their government-issued ID or driver's license using a phone or tablet.
- Identity is verified — The scan is validated instantly. If biometric face matching is enabled, a live photo is compared against the scanned ID for an additional check.
- Check-in is confirmed — The verified record is timestamped and saved to the appointment.
- Driver checks out — At departure, the driver provides a digital Bill of Lading (BOL) signature to complete the workflow.
Key Features
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🌍 200+ Countries Supported Accepts driver's licenses and government-issued IDs from over 200 countries. You choose which types your facility accepts. |
📱 No New Hardware Works with any existing smartphone or on-site tablet. No additional equipment required. |
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🔒 Optional Biometric Match Enable live photo comparison against the scanned ID for a second layer of identity verification. |
⚙️ Configurable per Facility Set validation as required or optional per appointment, based on your facility's security policy. |
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📋 Auditable Records Every scan is timestamped and stored on the appointment record. Access the full verification history from appointment details. |
✍️ Digital BOL Signature Capture Bill of Lading signatures digitally during driver checkout — included in the Gate Management workflow. |
Setup & Configuration
Driver ID Validation is a premium add-on to Gate Management. To enable it, contact your Loadsmart account representative or reach out to Opendock Support.
Once enabled, the following settings can be configured per facility:
- Accepted ID types — Driver's license, government-issued ID, or both.
- Required vs. optional — Set whether ID validation is mandatory for every appointment or optional depending on your security policy.
- Biometric face matching — Enable or disable live photo comparison against the scanned ID.
Frequently Asked Questions
Which ID types are accepted?
Driver's licenses and government-issued IDs are both supported. You choose which types your facility accepts. IDs from 200+ countries are recognized.
Does this require new hardware or equipment?
No. Drivers can scan their ID using any smartphone, and facility staff can use an existing on-site tablet. No new equipment needs to be purchased or installed.
What happens if a driver doesn't have their ID?
That depends on how your facility has configured the feature. If ID validation is set to required, the driver must present a valid ID to complete check-in. If set to optional, check-in can proceed without it.
Where are verification records stored?
Each verification is timestamped and saved directly on the corresponding appointment record in Gate Management. You can access this history from the appointment details view at any time.
Is biometric face matching required?
No — biometric face matching is an optional enhancement. Your facility can use ID scanning alone, or enable face matching for an extra layer of verification.
How do I enable Driver ID Validation for my facility?
Driver ID Validation is a premium add-on. Contact your Loadsmart account representative or submit a request through the Opendock Help Center to get it enabled.
Need help? Contact Opendock Support or reach out to your Loadsmart account manager.
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