Access Shipment Details on ShipperGuide Carrier Portal

Carriers can view and manage their shipments and provide updates from their carrier platform login. 

1. Login into the Carrier Portal.

2. Click  from the top right side menu.

3.  Navigate to the SHIPMENTS page. 

4. Click or search for the shipment you wish to update. This will take you to the Shipment Page.

6. The Shipment Details page is central to containing all the details of your assigned shipment.

The Shipment Info contains the pickup/delivery dates, BOL number, SO number, PO number.

The Commodities section will contain the shipping items.

The Open Chat section allows you to send messages to the Shipper.

Add Additional Charges

From the Shipment Details page, add additional charges that may have incurred during the execution of a shipment.

1. From the Shipment Details page, click the “Charges” tab > + Submit new charge.

2. A pop-up form will appear, enter all details related to the extra charge.

• Required: Charge Type - drop down menu of common accessorial charges
• Required: Amount per unit - dollar amount rate for service
• Required: Stop - drop down menu to indicate where the charge was incurred
• Optional: Description - additional details of charges
• Optional: Upload file - upload receipts or additional supporting docs of charge

3. Click .