Re-assigning dispatchers

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When a load is created, the system automatically assigns the user who created it as the dispatcher. This article will explain how to change the dispatcher for a load.

1. Go to Operations > Loads > click on the three dots > click Edit load

2. On the dispatch page, go to Dispatcher and click the drop down.

3. Select the dispatcher you want and click Save load.

 

Important: Only users under the Manager role can update the load's dispatcher.

 

Dispatcher changes history

You may check the dispatcher changes by going to the load’s page, clicking More and View History:

This will show the date, time, and the user who made the dispatcher changes, as well as the email address of the previous and the new dispatcher.

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