After a manager has sent you an invitation to Carrier TMS, you will receive an email to register your user to the company’s Carrier TMS account. If you have not received an invitation email, check your spam/junk folder and/or contact your office administrator to confirm a system rule that may block the email from reaching your inbox.
To register a new user account:
1. On the invitation email, click Register
2. On the Sign Up page, enter the following information:
- Email (prefilled)
- Confirm Password
Your Carrier TMS sign-in credentials will be your email address and the password you have entered. Once you have read and agreed to the Terms and Conditions, click Sign Up
You will be redirected to your Carrier TMS user account.
Important: All new users are assigned dispatcher roles. Contact your account manager to change your user role. Once your permissions are updated, log out and log back into your account to update the user permissions.
If you are still experiencing issues, contact the support team for further assistance.