A multi-segment/stop load is a trip that consists of multiple pick-up/drop-off stops. This article provides information on creating a multi-segment load in Carrier TMS. Before continuing, a load needs to exist to create a multi-segment load. Please refer to the How do I create a load? article.

To add a segment to an existing load:

1. Go to Operations > Loads > select a load that you want to add a segment to.

2. Click the Edit icon on the top right of the load's page.

3. Under Routes, click Add Additional Segment.

4. Enter the new segment information:

• • Stop Type: Pick-up or Drop-off
  • Facility Address
  • Appointment Date and Time
  • Stop Reference Number
  • Notes (internal)

After entering the new segment information, the system will calculate the loaded miles. Users can manually update the loaded miles field.

5. If the same driver, truck, and trailer are assigned to the new segment, their information from the previous segment will automatically fill in the fields for the new segment. However, if a different driver, truck, or trailer is assigned, please enter the new details accordingly.

• Driver
• Payment Type
• Truck - The system automatically calculates the empty miles if the load is moved to a new truck connected to an ELD. Users can manually update the Empty Miles field.
• Trailer
• Optional: Additional Driver Pay

6. Optional: Enter the weight (lbs) and commodity.

7. After you have confirmed the segment information is correct, click Save Segment. The load route will be updated to include the new segment. To add additional segments, repeat steps 3 to 7.

8. Then click Save Load. 

Important: Any updates made to a load will not save unless you click Save Load. In addition, segments can be added at any stage of the load.