After a shipper has tendered a shipment, a carrier will be notified via email. The email will contain a link to the tender confirmation page to either accept or reject the tender.

Carriers can also accept or reject tenders from their Loadsmart account.

Accept or reject tender

Email - The tendered carrier will receive a tender email containing a unique link directing them to the tender page.

Please note to view any tenders offered by your shipper, you must login with the same email your shipper has on file.

1. Click Accept or Reject Tender to direct to the tender confirmation page.

2. From the tender confirmation page, click Reject or Accept.

Loadsmart carrier account - The tender will be linked to the carrier’s Loadsmart account.

1. Log into your Loadsmart account, click SHIPPERGUIDE.

2. From the ShipperGuide window, click BID & TENDERS to view any available quotes and available tenders. 

Active tenders will be listed under the Pending Responses section. Click Reject or Accept to respond to the tender.

Please note that the following tender statuses will not be available:

• Expired
• Canceled 
• Deleted

3. A pop-up window will appear to confirm if you want to accept or reject the tender. 

Your response will be sent to the shipper. If you have accepted the tender, you will be directed to the shipment details page, where you can view all the shipment details, provide tracking, download BOL/Ratecon, and upload your POD.

You will also receive an email the same day as the pickup containing a link to the shipment’s details page. The shipment details page is available to access at any time after you have accepted the tender from your Loadsmart account from the SHIPPERGUIDE > SHIPMENTS.

Please contact the shipper directly with any questions regarding specific tender/shipment details.