Carrier Insights

  • Updated

On the Insights page under Carrier Insight, the system will display the Carrier Company aggregate data. The information shown is:  

  • Carrier Name
  • SCAC code
  • # of Total Appointments   
  • On Time % (within 15 min of the appt start time)
  • Late % (15 min or more after appt start time)
  • Cancel %
  • No Show %
  • Average Cancel Lead Time

At the bottom of the list, the same information will be displayed for all carriers - just like a sum of the total. 


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