What is a "Favorite" Carrier Contact 

Because our list of carrier contacts is very large and global for all Opendock Warehouse Orgs, favoriting your most commonly used carrier contacts allows you to decide which contact to display first when scheduling an appointment. Your favorites list is scoped to your Org account so other warehouse users in your org are also able to add and remove contacts from your favorites list.

Only Owners are able to favorite a carrier. 

How to Favorite a Carrier Contact

You can now favorite a carrier directly on the Appointment Details modal

Or you can favorite from the Carrier Contacts page:

1. Click the Carrier Contacts page on the left menu
2. Click the Search Carrier Contact field at the top 
3. Search for the carrier you want to favorite
4. Click the star icon on the right