What is a Carrier Contact
Opendock generically uses the term "carrier" to represent any external scheduler (e.g. vendor, supplier, broker, truck driver, etc.). A carrier contact is the user profile assigned to an appointment.
The list of contacts available on the Carrier Contacts page contains Opendock's global list of carriers who have either registered through the carrier.opendock.com portal or who have been created by other warehouse users.
- Note: You are welcome to use the carrier contact and carrier company object to capture any external scheduler's contact information (e.g. vendor, supplier, broker, truck driver, etc.).
- Example: If tracking carrier performance is not as important as tracking your vendor's performance, don't hesitate to repurpose the carrier contact and company fields to capture vendor contact data instead.