A Warehouse Access List restricts a user to specific warehouse locations instead of your entire organization. Set it when inviting or editing a user on the Users page. See Opendock Add Users to your Org for the invite flow's steps. Once set, the Users page displays each user's Warehouse Access List.

Who Can Be Restricted

• Only the Admin, Operator, and Attendant roles can have a Warehouse Access List

• Owners and Spectators can't be restricted by warehouse — they always have access to every location

• A restricted user still gets View Only permission on every warehouse outside their Access List. Restricting that view access too is planned for a future release, but isn't available yet

• Only Owners and Admins can invite, update, or delete other Warehouse Restricted Admins, Operators, and Attendants

See Opendock User Roles for what each role can do when unrestricted.

What Each Restricted Role Can Do

Scenario 1: Restricted Admins

• Can manage the warehouse locations they're assigned to (Operating Hours, Load Types, Docks, etc.), but can't create or delete locations

• Has a View Only access to Org Settings, but doesn't have access to Org Load Types and SSO Setup

• Can only invite and update other users whose Warehouse Access List is the same as or a subset of their own

• Can invite an unrestricted Spectator, but can't edit or delete any Spectator.

Scenario 2: Restricted Operators

A Warehouse Restricted Operator can still perform the same actions as an Unrestricted Operator but only in the Warehouses they are assigned to. For example:

• Create, update, and cancel appointments
• Create and delete recurring appointments and reserves
• Create new carrier contacts and carrier companies
• Read-only visibility in the warehouses they do not belong to

Scenario 3: Restricted Attendants

A Warehouse Restricted Attendant can still perform the same actions as an Unrestricted Attendant but only in the Warehouses they are assigned to. For example:

• View and edit appointments
• Read-only visibility in the warehouses they do not belong to