Appointment Start Time

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Appointment Start Time Minutes

Appointment Start Time Minutes restrict the interval of what time an appointment can start. If left blank, the intervals will be inherent from the Org. 

  1. Go to the 'My Organization' tab on the left menu
  2. Select the 'Appointment Start Times' drop-down
  3. Select the start time 
  4. Click the "Save Settings" button

Note: the Appointment Start Time Minutes setting is an Org setting which means all docks at every location will inherit this setting. 


Top of the hour (:00) means 1-hour star time intervals 



Top and bottom of the hour (:00 and :30) means 30-minute start time intervals



Every quarter of the hour (:00, :15, :30 and :45) means 15 minutes start time intervals



Every Twenty Minutes (:00, :20 and :40) means 20 minutes start time intervals


Custom Start Times

To set up personalized appointment start times, simply click on the drop-down menu and select "Custom Start Times." Then, proceed to choose your preferred time slots.

Note: If you leave the time slots empty without making any selection, the schedule will be unavailable.

1. The user selected the following slots from 12:00 to 4:25: 

2. The schedule will be displayed to the carrier as below: 


Please be aware that the schedule will adhere to the Operating Hours specified for the Warehouse. In the provided example, the time slots are not applicable to Saturdays and Sundays, as these days are designated as closed days.

Operating Hours configuration: 

Carrier View:

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