Appointment Start Time Minutes

Appointment Start Time Minutes restrict the interval of what time an appointment can start. It can be customized at either the Organization or Warehouse level.

1. Go to My Organization 
2. Select the Appointment Start Times drop-down
3. Select the start time 
4. Click Save Org Settings

On the Warehouse level: 

1. Go to Warehouses > Select a Warehouse
2. Scroll down to the Warehouse Settings
3. Select the Appointment Start Times drop-down
4. Select the start time 
5. Click Save Warehouse

Interval Options

Top of the hour (:00) means 1-hour star time intervals 

Top and bottom of the hour (:00 and :30) means 30-minute start time intervals

Every quarter of the hour (:00, :15, :30 and :45) means 15 minutes start time intervals

Every Twenty Minutes (:00, :20 and :40) means 20 minutes start time intervals

Custom Start Times

To set up personalized appointment start times, simply click on the drop-down menu and select "Custom Start Times." Then, proceed to choose your preferred time slots.

Note: If you leave the time slots empty without making any selection, the schedule will be unavailable.

Example: 
1. The user selected the following slots from 2:00 to 4:25: 

2. The schedule will be displayed to the carrier as below: 

Please be aware that the schedule will adhere to the Operating Hours specified for the Warehouse. In the provided example, the time slots are not applicable to Saturdays and Sundays, as these days are designated as closed days.

Operating Hours configuration: 

Carrier View: