What Is a User?
A User in Opendock is anyone with an account profile. This can include:
- Warehouse Administrators who manage scheduling and operations.
- Carrier Contacts who coordinate shipments and appointments.
How to Invite a Warehouse User to Your Organization
To add a new user to your Opendock organization, follow these steps:
- Navigate to the Users page on the left menu.
- Click the Invite User button.
- Enter the user's first and last name.
- Provide their email address.
- Select the appropriate User Role level.
- (Optional) Restrict the user's permissions to specific warehouses.
- Click Invite User to send the invitation.
Clarification on Unique User Email Addresses
- A user's email address serves as their username for logging into Opendock.
- Each username must be unique to ensure proper identification.
- To create a new user, their email must not already be in use as a warehouse or carrier user.
Email Requirements
- The email must be valid to receive verification and password reset notifications.
- Users will receive appointment notifications for any appointments they create.
Once you invite a new user, they will receive an invitation email to complete their setup.
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