What Is a User?

A User in Opendock is anyone with an account profile. This can include:

• Warehouse Administrators who manage scheduling and operations.
• Carrier Contacts who coordinate shipments and appointments.

How to Invite a Warehouse User to Your Organization

To add a new user to your Opendock organization, follow these steps:

1. Navigate to the Users page on the left menu.
2. Click the Invite User button.
3. Enter the user's first and last name.
4. Provide their email address.
5. Select the appropriate User Role level.
6. (Optional) Restrict the user's permissions to specific warehouses.
7. Click Invite User to send the invitation.
   
   

Clarification on Unique User Email Addresses

• A user's email address serves as their username for logging into Opendock.
• Each username must be unique to ensure proper identification.
• To create a new user, their email must not already be in use as a warehouse or carrier user.

Email Requirements

• The email must be valid to receive verification and password reset notifications.
• Users will receive appointment notifications for any appointments they create.

Once you invite a new user, they will receive an invitation email to complete their setup.