Warehouse users now have the ability to mute email notifications for individual appointments. When muted, no emails will be sent to the warehouse or the carrier associated with that appointment.

You can mute or unmute notifications either during scheduling or after the appointment has been created.

Important Note

If Organization-level Appointment Notifications are disabled (set to NO), you will not be able to mute/unmute individual appointments. Once Org-level notifications are re-enabled, each appointment's previous mute setting will be restored automatically. Learn more about Org Notifications here.

Mute Notifications During Scheduling

1. Follow the steps to schedule an appointment
2. Before clicking Create, locate the "Mute Notifications" toggle at the bottom of the scheduling screen
3. Turn the toggle on to mute notifications
4. Click Create to finalize the appointment

This setting will be saved automatically for that appointment. 

Mute Notifications for an Existing Appointment

1. Open the appointment via the List View or Calendar Grid
   
2. Look for the bell icon 🔔 at the top of the screen
3. Click the bell to mute (or unmute) future notifications for that appointment