There are 2 options to allow multiple appointments to be scheduled in a single time slot. 

1. Experimental "Overbooking" Dock Setting

This feature allows users (including carriers) to overbook an unlimited number of appointments at a dock as long as it's within the dock's & warehouse's open hours.

Once enabled, the dock will allow an unlimited number of appointments to be scheduled within the dock's and warehouse's open hours.

If you would like to restrict the carrier from overbooking, you'll need to hide/disable carrier scheduling for the dock.

2. Experimental Feature: How to Create Parallel Capacity Dock Schedules

Parallel Capacity allows warehouses to create extra availability within the same dock. 

1. Go to the Warehouses page
2. Select the Warehouse by clicking the edit icon on the right 
3. On the top, select 'Docks'
4. From the 'Docks' tab, you can view the 'Parallel Capacity' for each dock
5. To add additional capacity, simply click the 'ADD' button and choose the appropriate amount of capacity needed for the respective dock
6. Once you have added the 'Parallel Capacity,' the appointments related to that capacity can be viewed by clicking the down arrow

How to Edit the Parallel Dock Schedule

Users may now edit the Parallel capacity schedule. 

1. Go to the Warehouses page
2. Select the Warehouse by clicking the edit icon on the right 
3. On the top, select 'Docks'
4. From the 'Docks' tab, you can view the 'Parallel Capacity' for each dock
5. If a Dock has the additional capacity, the down arrow will appear
6. Select the pencil icon 
7. Only the schedule can be edited

How to Delete or Unlink Parallel Capacity Dock Schedules

Parallel Capacity can be deleted if it has no appointments; otherwise, the user will need to unlink the dock.

1. 1. 1. Go to the Warehouses page
      2. Select the Warehouse by clicking the edit icon on the right 
      3. On the top, select 'Docks'
      4. From the 'Docks' tab, you can view the 'Parallel Capacity' for each dock
      5. If a Dock has the additional capacity, the down arrow will appear
      6. Click the down arrow to view appointments assigned to each dock
      7. If the 'Parallel Capacity' has appointments assigned to it, the 'Unlink' option will need to be chosen
      8. The 'Unlink' option will then assign the additional appointments to a new dock
         • The new dock is created, so the appointments do not get lost. Once they are in this new dock, they can be rescheduled or dragged and dropped to the appropriate dock. The temporary dock created when unlinking the docks can be deleted if the Warehouse does not need it.
      9. To delete the 'Parallel Capacity' with no assigned appointments, simply click the 'Trash Can' button

Parallel Capacity Dock Schedules on the Appointment Grid

Parallel Capacity docks have a collapsable option to show or hide the additional capacity on the appointment grid view.