What is a Parallel Dock?

A Parallel Dock allows a warehouse to schedule multiple appointments at the same time within the same dock. By default, only one appointment can be scheduled per time interval per dock—unless Parallel Capacity is enabled.

How It Looks

Without Parallel Capacity

• Parallel Capacity: 1

• No dropdown icon next to the dock's name

• Example:

With Parallel Capacity

• Parallel Capacity: More than 1

• Dropdown icon appears next to the dock's name

• Example:

In the example above, two additional parallel docks were added to the main dock, giving Inbound Calendar A a total of 3 docks. If all three have the same schedule, each time slot can accommodate up to 3 appointments simultaneously.

When to Use a Parallel Dock

Use Parallel Docks when you need to allow multiple appointments per time slot—similar to the Multiple Appointments per Time Slot feature in the legacy system.

Example:

Warehouse A needs to allow 4 appointments per time slot, from 8 AM to 5 PM, Monday to Friday.
Steps:

1. Go to the Warehouses tab

2. Select the warehouse

3. Go to the Docks tab

4. Select the dock you want to add capacity to

5. Ensure the dock is scheduled from 8 AM to 5 PM

6. Click ADD to create parallel docks

7. New docks will be created with the same schedule

➡️ See: How to Create Parallel Capacity Dock Schedules

How to Add a Parallel Dock

➡️ See: How to Create Parallel Capacity Dock Schedules

How to Edit a Parallel Dock

Currently, users can only edit the schedule of a Parallel Dock.

1. Click the pencil icon

2. Choose from the following options:

• • Open 24/7: Dock operates 24/7

  • Close 24/7: No slots available

  • Clone from Warehouse: Match warehouse operating hours

  • Clone from Another Dock: Use another dock’s schedule

➡️ See: How to Edit the Parallel Dock Schedule

How to Delete a Parallel Dock

If the Parallel Dock Has Appointments

1. Go to the Warehouses page

2. Click the edit icon next to the warehouse

3. Go to the Docks tab

4. Locate the dock with parallel capacity (look for the dropdown arrow)

5. Click the dropdown arrow to view the appointments

6. Click Unlink

7. Name the new dock

8. Reschedule or manage appointments:

   • Reschedule each individually

   • Drag and drop appointments to a different dock

   • Delete them if no longer needed

If the Parallel Dock Has No Appointments

1. Go to the Warehouses page

2. Click the edit icon next to the warehouse

3. Go to the Docks tab

4. Locate the dock with parallel capacity

5. Click the dropdown arrow

6. Click Delete