[Opendock] Scheduling Restrictions

  • Updated

Use Scheduling Restrictions to control when carriers can book, edit, or cancel appointments—ensuring operations run smoothly and avoid last-minute changes.

How to Set Scheduling Restrictions

  1. Navigate to the Warehouse tab
  2. Click the Edit (pencil) icon next to the desired warehouse
  3. Select the Docks tab at the top
  4. Find the dock you want to update and click the Edit (pencil) icon
  5. Scroll to the Scheduling Restrictions section (located under the "Instructions" field)
  6. Set the desired restrictions:
    • Minimum hours before appointment – How soon before the appointment carriers can book
    • Minimum hours to edit/cancel – How close to the appointment carriers are allowed to make changes
    • Maximum days in advance – How far in the future carriers can book appointments
  7. Click Save Dock at the bottom

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