Use Scheduling Restrictions to control when carriers can book, edit, or cancel appointments—ensuring operations run smoothly and avoid last-minute changes.
How to Set Scheduling Restrictions
- Navigate to the Warehouse tab
- Click the Edit (pencil) icon next to the desired warehouse
- Select the Docks tab at the top
- Find the dock you want to update and click the Edit (pencil) icon
- Scroll to the Scheduling Restrictions section (located under the "Instructions" field)
- Set the desired restrictions:
- Minimum hours before appointment – How soon before the appointment carriers can book
- Minimum hours to edit/cancel – How close to the appointment carriers are allowed to make changes
- Maximum days in advance – How far in the future carriers can book appointments
- Click Save Dock at the bottom
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