What Is a Dock?
A Dock in Opendock is a designated area within your warehouse where appointments are scheduled for loading or unloading. Each dock can be customized with specific settings to match your warehouse’s operations.
How to Add a Dock
To add a new dock to your warehouse, follow these steps:
- Click on the Create Dock button.
- Enter the Dock Name for easy identification.
- (Optional) Provide a Dock Number for tracking purposes.
- Select the Load Types that this dock services (e.g., Full Load, Partial Load).
- (Optional) Add any Instructions for users related to this dock.
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Email Subscribers:
- Add email addresses to notify when an appointment is created or changed for this dock.
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Scheduling Portal Availability:
- Enable or disable your warehouse on the Scheduling System to control visibility for carriers.
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Set Carrier Scheduling Restrictions:
- Appointment Scheduling Time: Set a minimum number of hours between the booking of an appointment and the appointment itself.
- Appointment Editing/Canceling Time: Set the minimum number of hours between the booking and when a carrier can edit or cancel the appointment.
- (Note: If disabled, the system will default to the above values.)
- Scheduling Lead Time: Set the maximum number of days in advance that carriers can schedule an appointment.
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Dock Schedule:
- Set the hours that the dock is available to accept appointments by clicking on the individual 30-minute tiles.
- You can either create a custom schedule for this dock or copy the warehouse's operating hours.
- Ensure the dock’s operating hours are within the warehouse’s hours of operation—appointments cannot be scheduled outside the warehouse's hours.
- For more details about Dock Schedule and how to set this up, please see this article.
- Click on Save Dock at the bottom to finalize the dock creation.
Once these steps are completed, your new dock will be ready for scheduling appointments.
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